Privacy Policies

Introduction

Magic Life Card Services Inc. values the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with the Magic Life Card. The Card provides discounts on various health, education, and lifestyle services and can be used by all family members of the primary cardholder. By using the Card, you consent to the data practices described in this policy.

1. Information We Collect

1.1 **Personal Information**: We collect personal information that you provide to us when you apply for the Card, including:
– Name
– Address
– Email address
– Phone number
– Date of birth
– Identification document details9 (e.g., Aadhar Card, driver’s license or passport)
– Family members’ names and relationship to the primary cardholder

1.3 **Technical Information**: We may collect technical information when you interact with our website or mobile application, such as:
– IP address
– Browser type and version
– Device type
– Operating system
– Cookies and similar tracking technologies

2. How We Use Your Information

2.1 **Providing Services**: We use your personal information to:
– Process your application for the Card
– Verify your identity and eligibility
– Activate and manage your Card
– Facilitate the use of discounts at participating merchants
– Communicate with you about your Card and related services

2.2 **Improving Services**: We use transaction and technical information to:
– Analyze usage patterns and preferences
– Enhance the functionality of our website and mobile application
– Develop new features and services
– Conduct surveys and research to improve our offerings

2.3 **Marketing**: With your consent, we may use your personal information to:
– Send you promotional offers and updates about the Card
– Notify you of special events and exclusive discounts
– Provide you with personalized marketing based on your preferences and transaction history

2.4 **Legal Compliance**: We use your information to:
– Comply with applicable laws and regulations
– Respond to legal requests and government inquiries
– Enforce our terms and conditions
– Protect our rights, privacy, safety, and property, and that of our users and others

3. Sharing Your Information

3.1 **Service Providers**: We may share your personal information with third-party service providers who assist us in providing the Card services. These providers include:
– Payment processors
– Identity verification services
– Customer service platforms
– Marketing and communication services

3.2 **Participating Merchants**: We share transaction information with participating merchants to facilitate the application of discounts and benefits. This information includes details about the transactions made using the Card at their establishments.

3.3 **Family Members**: The Card is designed for use by all family members of the primary cardholder. As such, personal information related to transactions and benefits may be shared among family members to ensure the Card’s functionality and benefit sharing.

3.4 **Legal Requirements**: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

4.1 **Security Measures**: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include encryption, secure servers, and regular security assessments.

4.2 **Access Control**: Access to your personal information is restricted to authorized personnel who need it to perform their job functions. We require our service providers to adhere to strict confidentiality and security standards.

5. Your Rights and Choices

5.1 **Access and Correction**: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. You can update your information by contacting our customer service.

5.2 **Data Portability**: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another entity where technically feasible.

5.3 **Deletion**: You have the right to request the deletion of your personal information. We will comply with your request unless we are required to retain the information for legal or legitimate business purposes.

5.4 **Marketing Communications**: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

5.5 **Cookies and Tracking Technologies**: You can manage your preferences regarding cookies and similar tracking technologies through your browser settings or our website’s cookie consent tool.

6. Retention of Personal Information

6.1 **Retention Period**: We retain your personal information for as long as necessary to provide the Card services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purposes for which it was collected.

6.2 **Deletion**: When personal information is no longer needed for the purposes outlined in this Privacy Policy, we will securely delete or anonymize it.

7. Children’s Privacy

7.1 **Minors**: The Card is not intended for use by individuals under the age of 18 as Primary Card Holder Though the card can be used by any member listed in the Family Card. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information promptly.

8. International Data Transfers

8.1 **Transfers**: Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

8.2 **Safeguards**: When we transfer personal information internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy. These safeguards may include the use of standard contractual clauses approved by relevant regulatory authorities.

9. Changes to This Privacy Policy

9.1 **Updates**: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, if applicable, by other communication channels.

9.2 **Effective Date**: The updated Privacy Policy will be effective as of the date of posting unless otherwise specified. Your continued use of the Card after the effective date constitutes your acceptance of the updated policy.

10. Contact Us

10.1 **Questions and Concerns**: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
– Email: [email protected]
– Address: Magic Life Card Services Inc.,
H- 7/2, Ground Floor, Elite Floors, Sector 84,
Greater Faridabad 121002. Haryana.
www.relaxlifegroup.co.in

10.2 **Data Protection Officer**: You may also contact our Data Protection Officer at [email protected] for further assistance regarding data protection matters.

11. Third-Party Links

11.1 **External Sites**: Our website and mobile application may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Cookie Policy

12.1 **Cookies**: We use cookies and similar tracking technologies to enhance your experience on our website and mobile application. Cookies are small text files that are stored on your device when you visit a website.

12.2 **Types of Cookies**: We use the following types of cookies:
– **Essential Cookies**: These cookies are necessary for the functioning of our website and cannot be disabled.
– **Performance Cookies**: These cookies collect information about how you use our website to improve its performance.
– **Functional Cookies**: These cookies allow us to remember your preferences and provide enhanced functionality.
– **Advertising Cookies**: These cookies are used to deliver relevant advertisements to you based on your interests.

12.3 **Managing Cookies**: You can manage your cookie preferences through your browser settings or our website’s cookie consent tool. Please note that disabling cookies may affect the functionality of our website.

13. Data Protection Principles

13.1 **Lawfulness, Fairness, and Transparency**: We process your personal information lawfully, fairly, and in a transparent manner. We provide clear information about our data practices and the purposes for which we collect and use your information.

13.2 **Purpose Limitation**: We collect and use your personal information only for the purposes described in this Privacy Policy or as otherwise communicated to you.

13.3 **Data Minimization**: We collect only the personal information that is necessary for the purposes outlined in this Privacy Policy.

13.4 **Accuracy**: We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.

13.5 **Storage Limitation**: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

13.6 **Integrity and Confidentiality**: We protect your personal information using appropriate technical and organizational measures to ensure its security and confidentiality.

14. Legal Basis for Processing

14.1 **Consent**: We process your personal information based on your consent for specific purposes, such as marketing communications. You may withdraw your consent at any time.

14.2 **Contractual Necessity**: We process your personal information as necessary to perform our contract with you, including providing the Card services and related benefits.

14.3 **Legal Obligations**: We process your personal information to comply with legal obligations, such as regulatory requirements and lawful requests by public.